Folt Bolt Shop Privacy Policy

Last Updated: May 25th, 2018

This privacy policy  describes how information and data is collected from you when you use this online website, and how Folt Bolt Shop, uses, shares and manages your information and data. By using Folt Bolt Shop, you consent to the collection, use, processing, and sharing of your information as described in this Privacy Policy.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

What we share with others

Folt Bolt Shop will not sell, share, or rent the information we collect and use, to any outside parties. To protect your personal information, Folt Bolt Shop uses international grade SSL encryption where appropriate to protect any information you have requested and any information you send against access by a third party. If your browser does not support SSL, or if you are connecting to the Internet from behind a firewall, pages may not display correctly. If that is the case, please note that you may not be able to use this website.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

If at anytime you would like to remove your personal details from our database, or you have any queries regarding our Terms of Use or Privacy Policy, please contact us via email: foltbolt@foltbolt.com